Terms of Service

Welcome to Vectreal! We're thrilled to have you explore our state-of-the-art content management and web editing platform, tailor-made for the fashion industry and 3D professionals like you. Before you dive into the vast array of features and capabilities we offer, we kindly ask you to take a moment to read through our Terms of Service (ToS). These terms are here to ensure a clear understanding between you and Vectreal, aiming to provide the best possible experience for all users.

Our ToS outlines your rights and responsibilities, as well as what you can expect from us. We've strived to make them as user-friendly as possible, avoiding legal jargon wherever we can. If there's anything that's unclear or if you have any questions, please don't hesitate to reach out to us. By using our services, you're agreeing to these terms, so it's important to us that you're fully informed and comfortable with them.

Thank you for choosing Vectreal. Let's create something amazing together!

Acceptance of Terms

By accessing or utilizing the Vectreal platform, a service offered by Code Dash Studio, you ('User') consent to comply with and be legally bound by the Terms of Service (hereinafter 'ToS'). These terms encompass all operational functions and service offerings provided through Vectreal. Should you reject any part of the terms, you are advised against using or accessing our services. Acceptance of these terms constitutes a binding agreement between you and Vectreal, enforceable under relevant law.

Description of Service

Vectreal is defined as a sophisticated content management and web editing platform, specifically engineered for the fashion sector and 3D industry professionals. The platform provides diverse functionalities, including but not limited to, management, editing, and deployment of 3D scenes with advanced features such as scene transformation, lighting configuration, scene streamlining, and augmented reality capabilities. Vectreal functions on a subscription model, and your use of Vectreal services is governed by the stipulations set forth in these ToS.

User Registration and Account Management

Account Creation:

Users may register for Vectreal using various authentications such as Google, GitHub, or Vectreal's own login mechanism. Users assume full responsibility for the security and confidentiality of their account details, including passwords. Users are accountable for all activities that occur under their account and must promptly notify Vectreal of any unauthorized use.

Pricing and Subscriptions:

Vectreal offers multiple subscription levels with distinct features and limitations. Subscription specifics, including changes and updates, will be communicated at the time of subscription agreement or renewal.

Data Management:

Users have the right to request the deletion or export of their personal data by contacting Vectreal directly. Requests will be processed in accordance with applicable legal standards and Vectreal's data management policies.

Subscription, Payment, and Financial Terms

Subscription Plans:

Vectreal provides various subscription plans with different features, limitations, and pricing tiers. The specifics of these plans will be detailed upon subscription or upon making changes to your subscription.

Billing and Renewal:

Subscription fees are billed through an automated system via Stripe or another designated billing platform. Users will receive prior notification of billing for renewals. Users must maintain accurate and up-to-date payment information to avoid service interruption.

Cancellation and Refunds:

Users may cancel their subscription within a specified trial period for a full refund. Details regarding cancellation and refund policies will be provided at the time of subscription. Refunds outside of this period are subject to Vectreal's discretion.

User Content, Conduct, and Responsibilities

Content Guidelines:

Users are permitted to upload, modify, and manage 3D content within the platform's specifications. Content that is illegal, infringing, or deemed inappropriate by Vectreal is strictly prohibited and subject to removal.

Intellectual Property Claims:

Any claims of copyright infringement should be reported promptly to Vectreal's support team for investigation and appropriate action in accordance with copyright laws.

Beta Testing and Feedback

Beta Participation:

Selection for beta testing is at Vectreal's discretion. Beta testers are expected to contribute constructive feedback and maintain confidentiality about their testing experience.

Feedback Utilization:

Vectreal welcomes feedback, which may be provided through multiple channels. Feedback submitted becomes the property of Vectreal and may be used to improve services without compensation to the provider.

Consulting and Professional Services

Vectreal offers customized consulting services in web 3D technology and related areas, subject to separate agreements and terms distinct from the ToS presented here.

Privacy, Data Protection, and Usage

Data Security:

Vectreal commits to securing user data employing modern technologies and standards for data encryption and access control, utilizing services such as Google Cloud and Vercel.

Data Sharing and Third-Party Services:

Information on data sharing with third-party services is detailed in Vectreal's Privacy Policy, aligning with legal and ethical data handling practices.

Dispute Resolution and Governing Law

Jurisdiction:

These ToS are governed by the laws of Germany, notwithstanding its conflicts of law principles. Any disputes arising from these terms shall ideally be resolved amicably.

Venue:

In case of legal disputes, proceedings shall be conducted in Hamburg, Germany, unless another jurisdiction is mandated by law.

Modifications to Terms of Service

Vectreal reserves the right, at its sole discretion, to modify or replace these ToS at any time. Significant changes will be notified to users through the Vectreal platform or via email. Continued use of the service after such changes will constitute acknowledgment and acceptance of the amended terms.

Contact Information and Customer Support

For queries or concerns regarding these ToS or any other service-related issue, please reach out to Vectreal through the designated communication channels as provided on the Vectreal platform or official website.