Frequently Asked Questions (FAQ)

Welcome to the Vectreal FAQ page. Here you'll find answers to some of the most common questions about our platform. If your question isn't covered here, please feel free to contact us at info@vectreal.com.

General Questions

What is Vectreal?

Vectreal is a 3D WebGL platform designed to revolutionize the way products are showcased in e-commerce. Our platform enables businesses to create interactive and immersive 3D product displays, enhancing customer experience and engagement.

Who can use Vectreal?

Vectreal is suitable for any business or individual looking to enhance their online presence with 3D visualization. This includes e-commerce sites, digital marketers, content creators, and more.

How do I get started with Vectreal?

To get started, simply sign up for an account on our website, www.vectreal.com, and follow the setup instructions to begin creating your 3D displays.

Technical Questions

What are the system requirements for using Vectreal?

Vectreal is accessible through any modern web browser that supports WebGL, such as Google Chrome, Mozilla Firefox, or Safari. No additional software is required.

Can I use Vectreal on my mobile device?

Yes, Vectreal is fully responsive and can be used on both iOS and Android devices through compatible web browsers.

Pricing and Services

Is there a free trial available?

Yes, you can sign up to get the chance to test our platform as part of the closed beta program. To sign up, go to our sign-up page or use our vectreal-converter tool for free.

What are the subscription plans for Vectreal?

We will offer various subscription plans tailored to different needs and scales of operation. Detailed pricing will be released shortly after our public beta launch.

Usage Questions

How do I create a 3D display?

Creating a 3D display is simple with our intuitive interface. Upload your 3D models, position them in your virtual space, and use our tools to customize the scene.

Can I collaborate with my team on Vectreal?

Absolutely! Vectreal supports collaborative features allowing multiple team members to work on projects simultaneously.

Privacy and Security

How is my data protected on Vectreal?

We take data security seriously. All data on Vectreal is encrypted, and we implement strict security protocols to protect your information.

What personal information does Vectreal collect?

We collect minimal personal information, primarily necessary for account creation and management. More details are available in our Privacy Policy.

Support

How do I contact Vectreal for support?

You can reach our support team via email at info@vectreal.com or through our online support chat on our website.

Get in Touch

For more detailed information and guides, please visit our Support Center.